Respond instead of React

To Life. To Opportunities. To Relationships.

What is Emotional Intelligence (EI)?

Emotional intelligence is the ability to…

1. To recognise, understand and manage your emotions to get the desired outcome

2. To engage your emotions in the most beneficial ways to overcome stress and negative feelings

3. To communicate effectively by responding instead of reacting, to diffuse conflicts

4. To truly connect, understand and empathise with others


Emotional Intelligence helps you…

1. Build stronger and meaningful relationships

2. Helps you stay focused, be motivated and feel engaged in whatever you do

3. Helps you achieve your professional and personal goals

4. Turn intentions, hopes and dreams into actions

5. Make informed decisions about what matters most to you


Basically, helps you stop living life on autopilot. Makes you pause, reflect and live a life full of intended actions.

Why is it important to develop EI?

Emotions are developed as children

Emotions are developed as children, at an age when they heavily rely on others to survive and thrive. At an age when they do things to please, to be appreciated, to be rewarded and not be punished, and to be loved. But not always does a child receive the right reaction or the reaction it desires. This is when they develop certain ‘negative’ emotions,  protective reactions to avoid feeling the same pain again and again. Once these negative emotions are developed they stay with you for the rest of your life.

Negative emotions once developed

stay for life, unless modified.

Negative emotions sabotage efforts as an adult

As an adult and high functioning individual with maturity, one has various resources at their disposal to make decisions and choices. But yet when a challenging situation arises adults do not always act in their best interest. Instead  they may feel anger, fear, hate, self-conscious, scared, overwhelmed and even procrastinate exactly when they need to feel motivated, strong willed, composed and confident.

Update your emotions

To thrive in society, as an adult, you need to update these protective emotions to ones that will function as your ally in challenging situations. You need to develop the ability to engage the right emotion to achieve the desired outcome, every time. In short, learn to Respond instead of React.

“Anyone can become angry—that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way—that is not easy.”

– Aristotle said this 2000 years ago

How does EI help in daily life?

  • Being able to accept criticism and responsibility

  • Being able to move on after making a mistake

  • Being able to say no when you need to

  • Being able to share your feelings with others

  • Being able to solve problems in ways that work for everyone

  • Having  empathy and compassion for other people

  • Having great communication and listening skills

  • Knowing why you do the things you do

  • Not being judgemental of others

4 Key Areas of Emotional Intelligence

We do not see things as they are,

we see things as we are.

Self Awareness

Is the ability to look inward and accurately recognise your emotions, understand why you feel the why you do and what is truly causing these feelings. You will have the ability to understand how your emotions are affecting your thoughts and actions. You will know your strengths and limitations, and grow confidence in your capabilities and draw boundaries when needed.

Life Coach, Personal Coach, Therapist, Counsellor, Advisor, Private Talks, Confidant, Life Coach Zug, Life Coach Zurich, Life Coach Switzerland

Relationship Management 

This part requires you to first understand yourself. Know your boundaries, needs and wants. Know how to effectively communicate them with confidence while being sensitive and sensible to another’s situation and needs.

It is the ability to ‘hear’ another’s point of view and find solutions together that work for both. Find joy in other people’s company and have fun.

Self Management

In a difficult situations, instead of becoming overwhelmed and losing control you will have the ability to stay emotionally calm, receive upsetting information without letting it override your thoughts and maintain composure. You’ll be able to control impulsive feelings and behaviours, take initiative, follow through on commitments, and adapt to changing circumstances.

A smart person knows what to say, a wise person knows whether to say it or not.

Social Awareness

You will be able to make others feel understood, heard and appreciated. You will pick up on emotional cues, respond to the moods appropriately and feel comfortable in social settings. You will know the wonderful balance of caring for others while finding ways that are mutually beneficial. 


Develop Your Emotional Intelligence

Learn to Respond instead of React

We all have Emotional Intelligence (EI) in some proportion already based on our experiences and through self-development initiatives. The EI journey starts with you becoming aware of your existing EI and building, expanding and enhancing it in the 4 areas. You can choose to start from the beginning or just choose certain areas of EI that you wish to improve or develop.

Therefore, to keep it relevant, convenient and interesting, we hold private sessions to ‘Explore & Expand’ and regular group sessions on specific EI topics.

Private Sessions

Private sessions are to help you with personal and private problems. Through each session, apart from resolving your issues, you will gain new insights and learn techniques to handle similar situations in the future. You will learn how to manage your emotions and respond appropriately to get the desired outcome, every time.

Group Sessions

Group sessions are very beneficial to realise that you are not alone in whatever you are experiencing. It gives you an opportunity to learn how other women have navigated challenging situations. At these sessions you can express your feelings and emotions uninhibitedly and receive understanding and empathy. The topics range from learning to apply boundaries, showing empathy, growing self confidence motherhood anxiety, relationship resentments to learning effective communication techniques, etc.